Salon Policies

Booking Deposit

A $100 booking deposit is required for all new installation appointments. Your deposit is non-refundable and will be applied toward the total cost of your service.

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Cancellations & Rescheduling

• New installation appointments require 72 hours' notice to cancel or reschedule.
• Maintenance appointments require 48 hours' notice to cancel or reschedule.
• Changes made after these timeframes may result in the forfeiture of your booking deposit.

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Late Arrivals

Please arrive on time for your appointment.

Clients arriving more than 15 minutes late may need to have their service shortened or rescheduled if there is not enough time to complete the appointment safely and thoroughly.

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No-Shows

Clients who fail to arrive for their scheduled appointment without notice will forfeit their booking deposit.

Future appointments may require payment in full at the time of booking.

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Additional Appointment Information

Hair Preparation
Please arrive with clean, dry hair free of heavy styling products unless otherwise instructed.

Extension Maintenance
Following the recommended maintenance schedule and at-home care guidelines is essential for maximizing the longevity of your extensions and protecting the health of your natural hair. Every new installation includes a complimentary extension care kit along with the products and recommendations you'll need to care for your extensions at home.

Refund Policy
Due to the custom nature of hair extensions and professional services, all services and hair purchases are final. If you have any concerns about your extensions, please contact me within 7 days so we can find the best solution together.